Inbound/Outbound Representative

1 month ago


Grand Rapids, Michigan, United States Bath Planet Full time
Join Our Inbound/Outbound Representative Team

Bath Planet is expanding its team and looking for experienced representatives to handle inbound and outbound customer calls. This role offers a unique opportunity for growth and development in a supportive environment.

About the Opportunity:
  • Estimated Salary: $15-$20 per hour (based on location)
  • Flexible scheduling with rotating shifts

We value adaptability, excellent communication skills, and a customer-focused approach. Previous experience in a customer support or sales role is a plus, but not necessary. A high school diploma or equivalent is required.

Key Responsibilities:
  1. Sit at a workstation for extended periods, interacting with customers via computer and headset.
  2. Meet qualitative and quantitative targets while maintaining a positive work relationship with customers.
  3. Familiarize yourself with CRM technology to ensure seamless customer engagement.
Benefits Package:
  • Comprehensive Medical, Dental, and Vision coverage
  • Generous Paid Vacation time
  • Paid Sick Time for your well-being


  • Grand Rapids, Michigan, United States Xtend Full time

    Job Title: Customer Service RepresentativeAbout Xtend:Xtend is a professional organization that provides exceptional client service while maintaining seamless relationships with our credit union partners. Our team members are committed to delivering outstanding support to our clients, and we're looking for talented individuals to join our team.Estimated...


  • Grand Rapids, Michigan, United States Vista IT Group Full time

    Vista IT Group is seeking a highly motivated Business Development Representative to join our team. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities through lead generation and outreach. This is a commissioned position that earns a base annual salary of $60,000, plus commission on sales,...


  • Grand Rapids, Michigan, United States Xtend Inc Full time

    Job DescriptionXtend Inc is seeking a highly skilled Member Services Representative to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service to credit union members via inbound and outbound services.The ideal candidate will have advanced knowledge of credit union operations,...


  • Grand Rapids, Michigan, United States Aquinas College Full time

    Job Title: TelemarketerAbout the Role:Aquinas College is seeking a highly motivated and results-driven Telemarketer to join our team. The successful candidate will be responsible for reaching out to prospective students via phone, promoting our scholarships, soliciting donors, and generating leads. This role requires excellent communication skills,...


  • Grand Rapids, Michigan, United States Corewell Health Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative Associate Complex Scheduler to join our team at Corewell Health. In this role, you will be responsible for providing exceptional service to our members, employers, and providers through inbound and outbound calls, face-to-face interactions, and online chat.This is an exciting...


  • Grand Rapids, Michigan, United States Stenger & Stenger PC Full time

    About UsWe are a Grand Rapids, MI based law firm dedicated to providing exceptional services in consumer debt collection. Our team collaborates with clients, legal experts, and consumers to identify the optimal debt resolution solution for every unique situation.Salary and BenefitsThe estimated salary range for this position is $40,000-$50,000 per year,...


  • Grand Rapids, Michigan, United States Stenger & Stenger PC Full time

    ResponsibilitiesThe primary duties include handling inbound and outbound collections calls efficiently, analyzing customer accounts, driving revenue by collecting payment-in-full, and establishing repayment plans. Maintaining accurate customer files and closely following collections scripts are also essential responsibilities. Effective interaction with...


  • Grand Rapids, Michigan, United States Stenger & Stenger PC Full time

    Job SummaryWe are seeking a skilled Bilingual Collections Representative to join our team at Stenger & Stenger, PC. As a member of our collections team, you will play a crucial role in driving revenue and collecting payment-in-full.Compensation and BenefitsThe estimated salary range for this position is $45,000-$55,000 per year, depending on experience. We...


  • Grand Rapids, Michigan, United States Health Bridge Full time

    Job DescriptionAt HealthBridge Financial, Inc., we offer a unique opportunity to make a difference in the lives of patients. As a Patient Services Agent, you will be the first point of contact for patient inquiries, providing exceptional customer service and support.Key Responsibilities:Consult with patients on HealthBridge services to provide personalized...


  • Grand Rapids, Michigan, United States Xtend Inc Full time

    **About Xtend Inc.**Xtend Inc. is a reputable organization dedicated to providing exceptional support services to its credit union partners and their members.**Job Overview:**The Customer Service Ambassador role plays a vital part in ensuring seamless interactions between our credit union partners and their members. As a key representative of Xtend Inc., you...


  • Grand Rapids, Michigan, United States Xtend Inc Full time

    Job Title: Customer Service Liaison">About the Job: Xtend Inc is seeking a skilled Customer Service Liaison to join our team. As a key member of our support staff, you will provide exceptional service to our credit union members via inbound and outbound services.">Key Responsibilities:">">Answer and/or triage inbound calls for timely resolution, provide...


  • Grand Rapids, Michigan, United States Bath Planet Full time

    About the RoleWe are looking for a skilled Call Center Specialist to manage inbound and outbound customer calls, ensuring timely and efficient communication. The ideal candidate will have excellent phone and verbal communication skills, as well as the ability to multitask and work in a fast-paced environment.


  • Grand Rapids, Michigan, United States Vista IT Group Full time

    Job Description:As a Senior Account Manager at Vista IT Group, you will play a critical role in driving business growth by leveraging your expertise in Information Technology products and services. This commissioned position offers an unlimited earning potential, with a base annual salary of 70,000 plus commission on sales.You will be responsible for...


  • Grand Rapids, Michigan, United States Xtend Full time

    Job Summary:We're seeking an experienced Customer Service Representative to join our team at Xtend! As a key member of our operations team, you'll play a critical role in delivering exceptional support to our credit union partners and their members.Key Responsibilities:Your primary responsibilities will include:Providing day-to-day support to credit union...


  • Grand Rapids, Michigan, United States REHAU Incorporated Full time

    About the RoleThe Administrative Assistant will be responsible for monitoring and managing multiple mailboxes related to sales and sales support, including order entry and other duties to respond quickly to our customers' needs.All new account set up in SAP, customer portal registration, lead creation in Salesforce, and forwarding requests to other...


  • Grand Rapids, Michigan, United States Vista IT Group Full time

    The Sales Account Executive position at Vista IT Group is a dynamic role that requires a strong ability to build and maintain relationships with clients. The successful candidate will be responsible for actively prospecting into new companies through inbound leads and outbound cold calls and emails. A competitive salary of $60,000 per year, plus commission...


  • Grand Rapids, Michigan, United States HarmonyCares Full time

    About the RoleThe Senior Community Liaison will be responsible for inbound/outbound communication and business development across all eligible business units. This role will act as the local market B2B, B2C, and DTC leader, externally facing our community of referral partnerships.Key DutiesMarket analysis to identify opportunities and differentiate...


  • Grand Rapids, Michigan, United States REHAU Incorporated Full time

    Job OverviewWe are seeking a highly motivated and organized Administrative Assistant to join our team at REHAU Incorporated in Grand Rapids, MI. This hybrid role will support our Furniture Division, providing innovative surface solutions for high-end kitchens and unique components for the office furniture industry.ResponsibilitiesMonitor and manage multiple...


  • Grand Rapids, Michigan, United States Xtend Inc Full time

    Job SummaryXtend Inc is seeking a highly skilled Customer Support Professional to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service to credit union members via inbound and outbound services.The ideal candidate will have advanced knowledge of credit union operations, regulations,...

  • Logistics Coordinator

    3 weeks ago


    Grand Rapids, Michigan, United States S.P. Richards Company Full time

    About This Role:S.P. Richards Company is seeking a skilled Logistics Coordinator - Warehouse Supervision to manage the flow of merchandise through our distribution center. As a key member of our logistics team, you will be responsible for ensuring that merchandise is received, stored, and shipped efficiently and accurately.The ideal candidate will have...