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Housekeeping Operations Manager

2 months ago

Miami, Florida, United States Four Seasons Full time

Job Summary:

We are seeking a highly organized and detail-oriented Housekeeping Coordinator to join our team at Four Seasons. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our hotel rooms and public areas.

Key Responsibilities:

  • Coordinate daily housekeeping operations to ensure seamless guest experience
  • Train and supervise housekeeping staff to maintain high standards of cleanliness and quality
  • Inspect rooms to ensure compliance with hotel standards and identify areas for improvement
  • Maintain inventory of cleaning supplies and equipment to ensure efficient operations
  • Handle guest requests and complaints related to housekeeping in a professional and courteous manner
  • Collaborate with other departments to ensure seamless guest experience and resolve any issues that may arise

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1 year of experience in housekeeping or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Physical ability to lift and move cleaning equipment and supplies