Housekeeping Operations Coordinator

14 hours ago


Miami, Florida, United States Highgate Full time

Job Summary

The Housekeeping Coordinator is a key member of the housekeeping team, responsible for coordinating and administering housekeeping functions in the housekeeping office. This role requires strong communication and organizational skills, as well as the ability to work effectively with other departments.

Key Responsibilities

  • Ensure that all housekeeping tasks are completed efficiently and effectively, including room assignments, linen distribution, and equipment maintenance.
  • Coordinate with other departments to ensure seamless communication and collaboration.
  • Monitor and maintain accurate records of housekeeping activities, including attendance, productivity, and guest satisfaction.
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Assist with payroll, scheduling, and administrative tasks as needed.
  • Participate in housekeeping training programs and stay up-to-date on industry best practices.
  • Identify and analyze trends and opportunities for improvement in housekeeping operations.

Requirements

  • High School diploma or equivalent required.
  • Two or three years of progressive experience in a hotel or related field preferred.
  • College course work in a related field helpful.


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