Field Service Technician with Machine Assembly Expert

3 weeks ago


Boston, Massachusetts, United States Accutech Packaging Full time
Job Summary

We are seeking a highly skilled Field Service Technician with expertise in machine assembly to join our team at Accutech Packaging, Inc. in Foxboro, MA. As a key member of our technical team, you will be responsible for installing and repairing packaging equipment, working with customers to resolve technical issues, and ensuring maximum production machine efficiency.

Key Responsibilities
  • Assemble and install packaging equipment at customer facilities to ensure full functionality according to specifications.
  • Analyze and inspect equipment to determine the source of problems and recommend repair or replacement.
  • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
  • Ensure maximum production machine efficiency and minimum downtime by responding quickly to repair requests.
  • Assess and work with customers to implement corrective action required when responding to equipment trouble requests.
  • Communicate the status of equipment and time frame required to complete maintenance tasks to relevant parties.
  • Perform maintenance on Accutech's internal manufacturing and packaging equipment.
  • Adhere to all safety processes and procedures while at customer facilities and at Accutech Packaging.
  • Display a high morale with a positive, supportive attitude.
  • Ability to conduct training sessions for customer operators and maintenance personnel.
  • Provide phone support for customers within a rotating schedule.
Requirements

We are looking for a candidate with 3+ years of mechanical/electrical experience in a manufacturing industry or a technical degree or certificate. PC computer skills are required, and PLC, HMI, or CAD experience is a plus. Starting pay rate will be commensurate with the candidate's qualifications and experience. Competitive benefits package including health, dental, life, and disability insurances with matching 401k.

Accutech Packaging, Inc. is an equal opportunity employer. All employment offers are contingent upon Accutech's E-Verification Procedures.



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