Network and Computer Systems Technician

6 days ago


Cedar Falls, Iowa, United States Next Generation Wireless Full time
Job Overview: Next Generation Wireless seeks an IT Support Technician to provide technical expertise to its internal team.

This is a great opportunity for individuals with a passion for technology and customer service to join our dynamic team.

Key Responsibilities

  • Provide technical support to internal users, addressing hardware and software issues.
  • Configure and maintain computer systems, peripherals, and mobile devices.
  • Collaborate with the IT team on network maintenance and monitoring.
  • Ensure accurate tracking of IT inventory and supplies.
  • Contribute to IT project initiatives and create documentation.
  • Install and maintain security systems, including alarms and surveillance equipment.
  • Deliver exceptional customer service and technical guidance to colleagues.
  • Take part in on-call support rotations and respond to after-hours requests.
  • Participate in training sessions and continuous learning to stay up-to-date with the latest technologies.

The annual salary range for this position is $75,000 - $95,000 based on skills and experience.



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