Computer Support Specialist

2 days ago


Cedar Falls, Iowa, United States Entegee Full time
Job Summary: Entegee is looking for a skilled Computer Support Specialist to join our team. The ideal candidate will have experience in IT technical support, hardware setup, and customer satisfaction.

Key Responsibilities:
• Imaging computers, replacing printer toner, and disposing of outdated assets.
• Resolving trouble tickets from ServiceNow queues.
• Setting up laptops for remote workers.
• Participating in weekend On-Call rotation.

Requirements:
• 1 year or more of IT technical experience or recent college graduate.
• Experience with hardware/new user setup, break-fix for hardware/software.
• Knowledge of computing and networking concepts.
• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies.
• Degree in Information Technology discipline or equivalent experience (High School diploma or equivalent).

Preferred Skills:
• Experience with ServiceNow queues.

Benefits:
Entegee offers competitive pay, ranging from $20.00 to $25.00 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan.

Equal Opportunity Employer:
Entegee is an Equal Opportunity Employer and welcomes applications from qualified candidates with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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