Client Technology Specialist

2 weeks ago

Columbia, South Carolina, United States Level One Personnel Full time
Job Description

Job Summary:

The Client Technology Advisor is responsible for creating and maintaining client technology documentation. This occurs during client onboarding, professional services projects, technology moves, adds, and changes, standards updates, and routine reviews.

Key Responsibilities:

  • Document client technology through standardized discovery techniques, including remote discovery, client interview, and onsite survey.
  • Maintain alignment of client technology to company standards through routine reviews and assessments.
  • Participate in the development of standards through the operations of a Standards Committee.
  • Implement standards through configuration of client technology.
  • Maintain the client roadmap by advising and consulting with the CSM and vCIO roles.
  • Inform and advise the vCIO role on the state of their clients and assist in preparation of regular client Technology Business Reviews.
  • Provide client specific technical support to the Client Success group, including serving as a technical resource in client meetings.
  • Provide client specific technical support to all internal groups, including Service Desk, Escalations, NOC, SOC, Professional Services, and Procurement.

Requirements:

  • Ability to pass a background check.
  • Bachelor's degree or higher strongly preferred.
  • 3+ years' recent experience with network and systems administration required.
  • 3+ years' recent experience with technology consulting to the small or mid-sized business market required.
  • Business process experience required.
  • Experience and comfort working in a fast-paced environment.
  • Intermediate or better understanding of technologies used by our clients, including but not limited to Windows Operating Systems, Personal Computers, Server Infrastructure, Network Infrastructure, Identity and Access Management, Microsoft Cloud Stack (365, Exchange, Entra, SharePoint, Teams, Azure), Firewalls, Wireless, VPN, VoIP, and Print/Copy/Scan.
  • Strong business-centered technical knowledge and understanding of industry best practices, frameworks, and standards including but not limited to ITSM, ITIL, CIS, and NIST.
  • Excellent oral and written communication skills.
  • Comfort and confidence in face-to-face interactions with senior leadership positions internally and externally.
  • Strong ability to manage time effectively in a dynamic environment.
  • Good analytical and problem-solving skills.
  • Ability to independently perform at a high level with minimal supervision.
  • Ability to work and collaborate seamlessly with an integrated team comprising all aspects of IT Managed Services.

Client Relationship Management:

The Client Technology Advisor helps to build and maintain relationships with clients, applies knowledge to the business and provides personalized, value-added service. The CTA demonstrates willingness to meet or exceed needs of clients by pursuing improved courses of action, delivers products and services that best serve client needs, uses client feedback as a basis for improving service, and performs necessary follow-up work without being prompted.

Collaboration / Teamwork:

The Client Technology Advisor creates commitment to common goals, identifies competing interests, and finds ways to balance them. The CTA values contributions of all team members and other constituencies, values team accomplishments over individual accomplishments, leverages others' strengths and experiences to achieve team goals, co-operates with colleagues, and shares resources.

  • Client Technology Specialist

    4 weeks ago

    West Columbia, South Carolina, United States raag solutions Full time

    Job DescriptionAt Raag Solutions, we are seeking a highly skilled Client Technology Specialist to join our team. As a key member of our IT department, you will be responsible for building and configuring desktops, laptops, and tablets using Microsoft Desktop Deployment Toolkit.Key Responsibilities:Build and deploy desktops, laptops, and tablets using...

  • Client Technologies Specialist

    7 days ago

    Columbia, South Carolina, United States ITProFound Full time

    Job Summary:As a Client Technologies Technician at ITProFound, you will be responsible for assisting with the planning, migration, and enhancement of Microsoft 365 technologies, including Azure Virtual Desktop. This role requires a strong understanding of Microsoft 365 and Azure Virtual Desktop, as well as excellent technical skills and the ability to work...

  • Client Technologies Specialist

    1 month ago

    Columbia, South Carolina, United States raag solutions Full time

    Job DescriptionAs a Client Technologies Technician at Raag Solutions, you will play a crucial role in ensuring the smooth deployment and management of desktops, laptops, and tablets. Your primary responsibilities will include building and configuring these devices using the Microsoft Desktop Deployment Toolkit, ensuring the successful storage of BitLocker...

  • Client Technologies Specialist

    4 weeks ago

    West Columbia, South Carolina, United States raag solutions Full time

    Job DescriptionAs a Client Technologies Technician at Raag Solutions, you will be responsible for building and deploying desktops, laptops, and tablets using the Microsoft Desktop Deployment Toolkit. Your tasks will include ensuring the BitLocker encryption key is successfully stored in Active Directory, installing the Microsoft System Center Client on each...

  • Technology Solutions Specialist

    1 month ago

    Columbia, South Carolina, United States Tech Electronics Full time

    Job Title: Technology Solutions SpecialistWe are seeking a highly skilled Technology Solutions Specialist to join our team at Tech Electronics. As a Technology Solutions Specialist, you will be responsible for designing, estimating, demonstrating, and presenting proposals to customers for our technology solutions.Key Responsibilities:Manage leads by tracking...

  • Firewall Network Security Specialist

    1 week ago

    Columbia, South Carolina, United States FLASH Technology Group Full time

    Job SummaryFLASH Technology Group is seeking a highly skilled Firewall Network Security Specialist to join our team. The ideal candidate will have a strong background in managing enterprise firewall and VPN solutions, with experience in Force Point, Palo Alto, and Cisco ASA firewalls.Key ResponsibilitiesAct as a subject matter expert for the customer's next...

  • Client Manager

    7 days ago

    West Columbia, South Carolina, United States Hispanic Technology Executive Council Full time

    About the RoleWe are seeking a highly skilled Client Manager to join our SLED Southeast team at World Wide Technology. As a Client Manager, you will be responsible for managing SLED accounts in Mecklenburg County/Greater Charlotte North Carolina & South Carolina.Key ResponsibilitiesLead the mission for WWT as a leading member of our SLED team by pursuing and...

  • Clinical Diabetes Specialist

    2 weeks ago

    Columbia, South Carolina, United States Sequel Medical Technology Full time

    Job Title: Clinical Diabetes SpecialistSequel Medical Technology is seeking a highly skilled Clinical Diabetes Specialist to join our team. As a Clinical Diabetes Specialist, you will partner with a Territory Business Leader to successfully launch new innovative insulin pumps and future Sequel products. Your primary responsibility will be to deliver...

  • Client Manager

    4 weeks ago

    West Columbia, South Carolina, United States Hispanic Technology Executive Council Full time

    About the RoleWe are seeking a highly motivated and experienced Client Manager to join our SLED Southeast team. As a Client Manager, you will be responsible for managing SLED accounts in Mecklenburg County/Greater Charlotte North Carolina & South Carolina.Key ResponsibilitiesLead the mission for WWT as a leading member of our SLED team by pursuing and...

  • Travel Nurse ICU Specialist

    2 weeks ago

    Columbia, South Carolina, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse ICU Specialist to join their team in Columbia, Missouri.Job Summary:We are looking for a highly motivated and experienced Registered Nurse ICU Traveler to provide high-quality patient care in our Intensive Care Unit. The ideal candidate will have a strong...

  • Technology Commercialization Specialist

    4 weeks ago

    Columbia, South Carolina, United States InsideHigherEd Full time

    Job Title: Technology Commercialization ConsultantJoin our team as a Technology Commercialization Consultant and play a key role in facilitating the growth of small, high-tech, innovative, and fast-growing companies in South Carolina.About the Role:This position is responsible for providing private consulting to small businesses and entrepreneurs on the...

  • Technology Support Specialist

    1 week ago

    Columbia, South Carolina, United States Richland County School District One Full time

    Job SummaryRichland County School District One is seeking a highly skilled Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for implementing, configuring, maintaining, and supporting internal and external Microsoft networks. Your expertise will be crucial in resolving network performance issues and...

  • Project Coordinator

    4 days ago

    Columbia, South Carolina, United States RELX Full time

    Job SummaryWe are seeking a skilled Project Coordinator - Client Integration Specialist to join our team at RELX. In this role, you will be responsible for planning and coordinating projects, including pre-sales activities, pre-installation assessment, and systems analysis as required, software integration, as well as post-installation implementation...

  • Client Integration Specialist

    4 days ago

    Columbia, South Carolina, United States RELX Full time

    About the RoleAs an Engagement Manager at RELX, you will be the first point of contact for clients, responsible for planning and coordinating projects to ensure efficient and effective implementation of our products. Your primary focus will be on working with Document Management Systems and Document Drafting Software.Key Responsibilities:Manage client...

  • Client Manager

    3 days ago

    West Columbia, South Carolina, United States World Wide Technology Full time

    About the RoleWe are seeking a highly skilled Client Manager to join our SLED Southeast team at World Wide Technology. As a Client Manager, you will be responsible for managing SLED accounts in Mecklenburg County/Greater Charlotte North Carolina South Carolina.Key ResponsibilitiesLead the mission for WWT as a leading member of our SLED team by pursuing and...

  • Radiologic Technology Laboratory Support Specialist

    2 months ago

    Columbia, South Carolina, United States Southeastern College Full time

    Job OverviewThe Radiologic Technology Laboratory Support Specialist acts as a vital resource within the skills lab, assisting students as they engage in practical lab activities. While not serving as an instructor, this role is crucial for overseeing and evaluating student performance during lab sessions. The specialist bridges the gap between theoretical...

  • Travel Nurse ICU Specialist

    3 weeks ago

    Columbia, South Carolina, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistAnders Group is seeking a skilled Travel Nurse ICU Specialist to join our team in Columbia, Missouri.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will provide high-quality patient care...

  • Prevention Specialist

    1 week ago

    Columbia, South Carolina, United States Dynamic Systems Technology Full time

    Job SummaryWe are seeking a highly skilled Prevention Specialist to join our team at Dynamic Systems Technology. The ideal candidate will have a strong background in substance abuse prevention and a proven track record of success in training and case management.Key ResponsibilitiesEstablish and maintain positive relationships with state points of...

  • Travel Nurse RN Electrophysiology Specialist

    4 weeks ago

    Columbia, South Carolina, United States HealthEcareers - Client Full time

    Job Title: Electrophysiology Lab Travel NurseHealthEcareers - Client is seeking a skilled Electrophysiology Lab Travel Nurse to join their team in Columbia, South Carolina.Job SummaryWe are looking for a highly motivated and experienced Electrophysiology Lab Travel Nurse to work in a dynamic and fast-paced environment. The ideal candidate will have a strong...

  • Biomanufacturing Specialist

    4 weeks ago

    Columbia, South Carolina, United States Kelly Science, Engineering, Technology & Telecom Full time

    {"title": "Biomanufacturing Specialist", "description": "Job SummaryKelly Science is seeking a highly skilled Biomanufacturing Specialist to join our team in Winston Salem, NC. As a Biomanufacturing Specialist, you will be responsible for participating in the aseptic processing of solutions in compliance with current Good Manufacturing Practices (cGMPs).Key...