Front Desk Coordinator
2 days ago
Rothman Orthopaedics is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team in Bryn Mawr, PA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities- Greets patients and visitors in a prompt, courteous, and helpful manner.
- Checks in patients, verifies and updates demographic and insurance information in eCW.
- Updates the eCW system on patients' arrival and records referral information.
- Collects applicable insurance co-pay information and referrals.
- Batches out and balances end-of-day payments.
- Assists patients with ambulatory difficulties.
- Screens visitors and responds to routine requests for information.
- Assists other front desk personnel in situations with irate patients.
- Maintains work area and lobby in a neat and orderly manner.
- Re-supplies front desk for the day.
- High School Diploma or GED minimum education requirement.
- Minimum of one (1) year's experience in medical office environment.
- Knowledge of business office procedures & medical terminology (preferred).
- Computer skills including, but not limited to, MS Office.
Rothman Orthopaedics is committed to providing a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community.
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