Office Service Associate

4 weeks ago


Chicago, Illinois, United States The Millennium Group Full time
Job Summary

We are seeking a highly organized and customer-focused Office Service Associate to join our Conference Center team. As a key member of our support staff, you will be responsible for ensuring the smooth operation of our conference facilities, providing exceptional customer service, and maintaining a clean and organized workspace.

Key Responsibilities:

  • Coordinate conference room setups and resets, as well as manage beverage requests in accordance with the provided schedule.
  • Conduct regular floor checks to maintain the Conference Center's cleanliness and organization standards, and perform weekly supply audits.
  • Stock and restock assigned canteens and copy stations daily, and report any issues to the appropriate individuals.
  • Respond to customer concerns and escalate issues as necessary.
  • Perform regular inspections of the workspace to identify areas that require repair, replacement, or upgrades.
  • Keep accurate records and logs of inspections and room checks.
  • Communicate effectively and professionally with colleagues, customers, and management.
  • Provide outstanding customer service at all times.
  • Assist and support other team members as needed.

Requirements:

  • High School Diploma or equivalent required.
  • Working knowledge of mail and distribution basics or office experience equivalent.
  • Proficiency in Microsoft Products, including Word, Excel, Outlook, and Teams.
  • Exceptional customer service skills, adaptability, and strong interpersonal skills.
  • Ability to learn new skills quickly and work independently with minimal supervision.
  • Flexibility to juggle multiple priorities and remain diplomatic in stressful situations.
  • Strong initiative and ability to maintain confidentiality.
  • Ability to walk, bend, kneel, stand, and/or sit for extended periods and lift or move 50lbs or greater at times.


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