Client Service Associate

2 weeks ago


Chicago, Illinois, United States Corporation Service Company Full time
About the Role

We are seeking a skilled Client Service Representative to join our team at Corporation Service Company. As a key member of our Annual Reports Preparation & File team, you will provide exceptional service to our clients and internal stakeholders.

Key Responsibilities

As a Client Service Representative, your primary responsibilities will include:

  • Building strong relationships with clients to understand their unique needs and concerns.
  • Researching, analyzing, reviewing, and processing legal documents to ensure timely and accurate completion.
  • Fulfilling requests and answering questions for internal and external customers via phone or electronically.
  • Providing excellent client service to both internal and external clients, including data entry, electronic filing, and document retrieval.
  • Managing client portfolios and organizing workflow to meet clients' time frames and demands.
Requirements

To succeed in this role, you will need:

  • At least 5 years of experience working in a business-to-business customer service or administrative capacity.
  • An energetic self-starter mindset, with the ability to thrive in a fast-paced, team-oriented environment.
  • Strong research skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
  • Excellent verbal and written communication skills, with the ability to navigate multiple databases and systems quickly and accurately.


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