Customer Experience Specialist

3 weeks ago


Downey, California, United States HRO Inc Full time

Transform Customer Connections with HRO Inc.

We're seeking a talented Customer Experience Specialist to join our Verizon Client team, assisting in the rollout and promotion of their brand new 5G technology and services. As a key player in our mission to provide the world's fastest and most responsive experience, you'll be responsible for delivering innovative solutions to the community.

Key Responsibilities:

  • Provide customers with a thorough understanding of 5G benefits and services, driving sales and increasing Verizon's client base in the local area.
  • Ensure a positive and high-quality customer experience through all sales interactions.
  • Meet or exceed individual and team sales goals.
  • Participate in continuous sales & management training opportunities.
  • Help customers maximize their new products and services.

Requirements:
  • 1-2 years of experience in customer support, client services, sales, or telecommunications is highly preferred.
  • Excellent communication and interpersonal skills.
  • Persuasive communicator and good listener with a competitive, goal-oriented nature.

About HRO Inc.
HRO Inc. is a valued partner of Verizon, dedicated to transforming the way we connect one customer to the next. Our mission is to deliver the world's fastest and most responsive experience, regardless of how many devices are connected.

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