Customer Service Liaison

5 days ago


Downey, California, United States PIP, Inc. Full time
About the Role

We are seeking an experienced Customer Service Liaison to join our dynamic team at PIP, Inc. As a key member of our customer-facing staff, you will play a crucial role in delivering exceptional service and support to our clients.

Job Summary

This is a fast-paced, creative, and flexible work environment that empowers employees to contribute and work independently with a solid team of experienced professionals. Our ideal candidate will have excellent communication skills (verbal & written), strong computer skills, and a willingness to be proactive and take action.

Key Responsibilities
  • Provide service to customers in our office, over the telephone, and by email.
  • Help the customer by identifying their requirements and providing the services and products that best meet their needs.
  • Show expertise by communicating with the customer about our products, services, and capabilities.
  • Ensure that all their requirements are met for their unique projects.
Requirements

To be successful in this role, you will need:

  • A positive, very detailed-oriented people pleaser.
  • A willingness to be proactive and take action.
  • Excellent communication skills (verbal & written).
  • Strong computer skills.
  • A team player that can work with others to deliver a project on time.
Compensation

The salary range for this position is $18.00 - $25.00 per hour, depending on experience.

We offer a competitive compensation package, including benefits such as initial and ongoing training, paid holidays and vacation, and an indoor and comfortable working environment.



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