Customer Experience Ambassador

1 week ago


Louisville, Kentucky, United States Churchill Downs Racetrack Full time
Join Our Team at Churchill Downs Racetrack

We are seeking a dynamic and energetic Guest Service Representative to join our team at Churchill Downs Racetrack. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to all guests who have an interest in Churchill Downs.

Key Responsibilities:
  • Provide high-level customer service to all guests
  • Assist guests with inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with other team members to ensure a positive guest experience
  • Stay up-to-date on all Churchill Downs events and promotions

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a world-class team

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
  • Previous customer service experience preferred

Why Work at Churchill Downs?

Churchill Downs is a world-renowned racetrack and entertainment destination. We offer a dynamic and fast-paced work environment, opportunities for professional growth and development, and a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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