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Regional Service Supervisor

1 month ago

Ithaca, New York, United States Highland Holdings LLC Full time
Job Title: Regional Service Supervisor

Job Summary:

We are seeking a highly skilled Regional Service Supervisor to oversee the maintenance operations across multiple manufactured home parks. The ideal candidate will manage and lead on-site maintenance teams, ensure timely and efficient completion of work orders, and uphold property standards to provide a safe, clean, and attractive environment for residents.

Key Responsibilities:

  • Supervise and support on-site maintenance teams across multiple Manufactured home parks within the region.
  • Conduct regular site visits to ensure properties are well-maintained, addressing any issues in a timely manner.
  • Oversee the completion of work orders, including repairs, preventive maintenance, and unit turnovers.
  • Collaborate with property managers to assess maintenance needs and prioritize work.
  • Develop and implement preventive maintenance programs to ensure the longevity and functionality of the properties.
  • Ensure compliance with safety standards, codes, and regulations.
  • Assist with recruiting, training, and mentoring of maintenance staff.
  • Manage budgets, including tracking expenses and optimizing resource use for maintenance operations.
  • Coordinate with vendors, contractors, and suppliers for specialized services and ensure quality work.
  • Respond to emergency situations, providing guidance and support to local teams as needed.
  • Maintain accurate records of maintenance activities, including work orders, inspections, and inventory.

Requirements:

  • Experience: Minimum of 5 years in property maintenance, with at least 2 years in a supervisory role. Experience manufactured housing, or similar multi-property environments preferred.
  • Technical Skills: Strong knowledge of general maintenance (plumbing, electrical, HVAC, carpentry, etc.). Certifications in HVAC, electrical, or plumbing are a plus.
  • Leadership: Demonstrated ability to manage teams and coordinate maintenance activities across multiple locations.
  • Communication: Excellent verbal and written communication skills, with the ability to interact effectively with residents, staff, and vendors.
  • Problem Solving: Strong analytical and troubleshooting skills with a proactive approach to addressing maintenance challenges.
  • Organizational Skills: Ability to manage multiple priorities and deadlines, while maintaining high standards of quality and efficiency.
  • Ability to utilize technology to manage projects and create efficiency.
  • Licensing: Valid driver's license is required.

What We Offer:

  • Excellent Medical/Dental/Vision Insurance
  • 401K Match
  • Paid Time off
  • Flexible Schedule
  • EAP
  • Life Insurance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All are welcome - join us.