Customer Relationship Banker

5 days ago


Denver, Colorado, United States InBank Full time

At InBank, we are seeking a highly skilled and customer-focused Universal Banker to join our team.

The ideal candidate will possess excellent communication skills, a strong ability to build relationships, and a passion for delivering exceptional customer experiences.

Salary: The targeted hiring range for this position is $18-$20 hourly.

About the Role

This is a 100% in-office role located in RINO. As a Universal Banker, you will be responsible for providing top-notch customer service, processing transactions, opening new accounts, and promoting banking products and services to customers.

Main Responsibilities:

  1. Assist clients with day-to-day customer service requests, including complex issues and interactions related to customer inquiries, new accounts, and ongoing relationship needs.
  2. Perform transfers, loan payments, and wire transactions accurately and efficiently.
  3. Open consumer new accounts with supporting products and services, including online banking, mobile banking, and debit cards.
  4. Inform customers about all banking products and services, identify cross-sell referral opportunities, and broaden the customer's banking relationship.
  5. Meet/exceed sales and referral goals, as well as individual and branch targets.
  6. Maintain current knowledge of bank financial and security regulations and procedures.

Requirements:

  • A high school diploma or equivalent is required.
  • 1+ years of experience in sales, teller, new accounts, or loan processing is preferred.
  • Strong attention to detail and accuracy, professional and courteous communication skills, and the ability to cross-sell and/or refer bank products based on customers' needs are essential.

Benefits:

  • Medical, dental, vision insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid Time Off: vacation and sick leave, as well as paid Bank Holidays
  • 401(k) plan with company match
  • Access to career training and development opportunities, employee discounts

InBank is an Equal Opportunity Employer committed to creating a diverse workforce where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by applicable federal, state, or local laws.



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