Next Generation 9-1-1 Call Handling Specialist

3 weeks ago


Chicago, Illinois, United States Motorola Solutions Full time

About Motorola Solutions

Motorola Solutions is a leading provider of mission-critical communication solutions for public safety, commercial, and industrial organizations. Our solutions help people stay connected, safe, and informed, enabling them to make a difference in their communities.

Job Overview

We are seeking an experienced International Pre-Sales Solutions Architect to join our team, supporting the Sales organization with evaluating customer needs and designing NG9-1-1 Call Handling solutions. This role will collaborate with cross-functional teams to develop customer proposals, demos, and offers, focusing on technical architecture and strategy.

Responsibilities

  • Manage presale opportunities and implementation of complex projects
  • Define technical solutions, customer requirements, and expectations within projects
  • Prepare system bids, considering customer needs and available equipment
  • Work with operations and internal/external developers to meet customers' delivery requirements and deadlines

Requirements

  • High school diploma or equivalent
  • 5+ years of experience in public safety, 911 communications, telephony architecture, network design, engineering, or sales
  • Excellent presentation skills and fluency in English and Spanish
  • Frequent travel required

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
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