Drug and Breath Alcohol Collector

2 weeks ago

New York, New York, United States Quest Diagnostics Incorporated Full time
Job Summary

We are seeking a highly skilled and detail-oriented Drug and Breath Alcohol Collector to join our team at Quest Diagnostics Incorporated. As a key member of our collection team, you will be responsible for ensuring the accurate and timely collection of specimens, maintaining a safe and professional environment, and providing exceptional customer service.

Key Responsibilities
  1. Specimen Collection
  • Collect specimens according to established procedures using DOT guidelines.
  • Complete random and emergency observed urine collections of same-sex clients as needed.
  • Collect specimens for drug screenings and other Quest Diagnostics services.
  • Responsible for completing Chain of Custody (COC) forms and Alcohol Testing Forms accurately.
  • Label specimens as required.
  • Upload, fax, mail COC and Alcohol Testing Form within 24 hours to the appropriate location.
  • Package specimens for transport and ship to the lab indicated on work orders.
  • Ensure the proper forms are used for various collections.
Transportation and Logistics
  • Maintain records of each specimen collected.
  • Support Record Deletion process when directed by Management.
  • Provide customer service to clients.
DOT Guidelines and Compliance
  • Maintain all appropriate collection logs, accuracy logs, calibrations, DOT, and BAT certifications.
  • Correct collection errors within a 24-hour timeframe.
  • Submit accurate time and travel logs as directed by management and on time.
  • Submit accurate expense forms, if applicable, when required.
  • Properly clock in and out for work assignments.
  • Provide travel logs when applicable.
  • Must send monthly Accuracy Checks to the designated site location.
Organizational Commitment
  • Adhere to departmental and company code of grooming, dress code, and lab coat policies; appearing neat and clean at all times.
  • Wear company-issued identification badge at all times during work assignments.
  • Reports on time to site within specified guidelines.
  • Communicates appropriately with customers, 24-7 all center, Branch Office, clients, employees, and the general public.
Additional Responsibilities
  • Ensures equipment is neat, clean, and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance.
  • Keeps necessary supplies on hand and contacts the proper website when supplies need to be replenished.
  • Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOP's, advising Manager or Supervisor of any issues or problems as they arise.
  • Answers phone when called to be dispatched by employer.
  • Return missed calls to dispatch even if not available for assignment.
  • Participates on teams and special events when asked.
  • Flexible travel (up to 100-mile radius) and flexible work hours. Maintain dates of availability and dates unavailable as appropriate.
  • All other duties as assigned, within scope of the position.

Requirements

  • Valid driver's license and clean driving record with access to dependable and insured transportation.

Preferred Qualifications

  • DOT Certification and any other necessary documentation pertaining to this position must be presented prior to a job offer.
  • Prefer Certified BAT/Urine Collector.

Physical and Mental Requirements

  • Sitting, standing, driving, lifting no more than 10 pounds.
  • Ability to concentrate on task at hand.

Knowledge and Skills

  • Excellent interpersonal and communication skills.
  • Must be flexible and available based on staffing requirements.
  • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
  • Basic computer skills in Microsoft Office with the ability to learn new software.
  • Must be able to make decisions based on established procedures and exercise good judgment. Seek Supervisor guidance when appropriate.
  • Ability to work in a rapidly changing environment.
  • Access to a cell phone with texting and emailing capabilities.
  • Access to computer with scanning, printing, and faxing capabilities.

Education

High School Diploma or Equivalent

License/Certifications

Valid driver's license (Required)

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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