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Tenant Services Coordinator

1 month ago

WinstonSalem, North Carolina, United States Lincoln Property Company Full time
Job Summary

Lincoln Property Company is seeking a highly organized and detail-oriented Tenant Services Coordinator to join our team. The successful candidate will be responsible for coordinating tenant service requests, dispatching engineers, and maintaining accurate records.

Key Responsibilities:

  • Receive and dispatch work orders for engineering staff
  • Monitor work order dispatch and zoning assignments
  • Transfer requests between tenants and departments
  • Follow up on survey responses from CMS System
  • Maintain and update database of assets, preventive maintenance schedules, and work order zoning assignments
  • Review self-generated work orders for correct category
  • Pull eLSCB reports and file them on the Atrium share drive
  • Request new badge IDs and access requests for vendors and engineering team
  • Input vacation and PTO requests on Master Calendar
  • Research vendor invoices for corresponding requests
  • Pull data for monthly dashboard reports and ensure correctness and accuracy of raw data

Requirements:

  • Minimum of two years experience in an administrative position
  • Previous experience in real estate field or property management helpful
  • Computer literate with working knowledge of Microsoft Office
  • Ability to type at least 40 wpm
  • Strong written and verbal communication skills
  • Excellent multi-tasking skills
  • Ability to work with limited supervision in a fast-paced environment
  • Possess high degree of professionalism
  • Attention to detail
  • Excellent organizational skills
  • Self-motivated individual who is able to meet deadlines and schedules
  • Sense of urgency
  • Ability to delegate to vendors and maintenance technicians

This is a 100% in-office position, requiring standard business hours. Remote work or telecommuting is not an option.

About Lincoln Property Company

Lincoln Property Company is one of the nation's largest diversified real estate services companies, with 35 offices across the globe. We offer a comprehensive suite of real estate solutions, including management, leasing, development, and advisory services. Our portfolio includes over 470 million square feet of commercial space, and we have completed over $24 billion in development since 2018.