Clinical Services Coordinator
3 weeks ago
About the Role:
We are seeking a skilled Clinical Services Navigator to join our team at Novant Health. As a Clinical Services Navigator, you will play a critical role in delivering exceptional patient experiences and ensuring the highest level of care for our patients.
Key Responsibilities:
- Facilitate care coordination from acute to ambulatory settings.
- Collaborate with Physicians, Case Managers, and other healthcare team members to ensure smooth coordination of care and follow-up appointments.
- Serve as a resource for care coordination, providing guidance for medically and/or psychosocially complex cases.
- Maintain current knowledge of available community resources, post-acute care, and ambulatory options.
- Implement Novant Health's First Do No Harm (NHFDNH) safety behaviours and high reliability strategies to enhance patient safety and experience.
Requirements:
- Demonstrated ability to deliver exceptional patient experiences.
- Strong collaboration skills with a multidisciplinary healthcare team.
- In-depth knowledge of community resources, post-acute care, and ambulatory options.
- Commitment to Novant Health's values of respect, compassion, inclusion, empowerment, inspiration, and courage.
Qualifications:
- Active RN licensure Required
- 4 Year / Bachelors Degree Preferred
Location: NC-Winston-Salem
Job Type: Full-time
Job Category: Medical Group
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