Clinical Services Coordinator

3 weeks ago


WinstonSalem, North Carolina, United States Novant Health Full time

About the Role:

We are seeking a skilled Clinical Services Navigator to join our team at Novant Health. As a Clinical Services Navigator, you will play a critical role in delivering exceptional patient experiences and ensuring the highest level of care for our patients.

Key Responsibilities:

  • Facilitate care coordination from acute to ambulatory settings.
  • Collaborate with Physicians, Case Managers, and other healthcare team members to ensure smooth coordination of care and follow-up appointments.
  • Serve as a resource for care coordination, providing guidance for medically and/or psychosocially complex cases.
  • Maintain current knowledge of available community resources, post-acute care, and ambulatory options.
  • Implement Novant Health's First Do No Harm (NHFDNH) safety behaviours and high reliability strategies to enhance patient safety and experience.

Requirements:

  • Demonstrated ability to deliver exceptional patient experiences.
  • Strong collaboration skills with a multidisciplinary healthcare team.
  • In-depth knowledge of community resources, post-acute care, and ambulatory options.
  • Commitment to Novant Health's values of respect, compassion, inclusion, empowerment, inspiration, and courage.

Qualifications:

  • Active RN licensure Required
  • 4 Year / Bachelors Degree Preferred

Location: NC-Winston-Salem

Job Type: Full-time

Job Category: Medical Group


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