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Customer Service Representative

2 months ago

Sheridan, Wyoming, United States Buffalo Wild Wings Full time

About Us

Buffalo Wild Wings is a dynamic and fast-paced sports bar and grill that's always on the move. We're not just a place to grab a bite and catch a game – we're a community that's passionate about creating unforgettable experiences for our guests.

Job Summary

We're seeking a highly motivated and customer-focused Service Assistant to join our team. As a Service Assistant, you'll play a key role in delivering exceptional guest experiences and ensuring that every visit to Buffalo Wild Wings is a memorable one.

Key Responsibilities

  • Assist server and bartender teams in providing prompt and friendly service to guests.

  • Ensure that guests have a positive experience by being attentive to their needs and resolving any issues that may arise.

  • Work collaboratively with other team members to maintain a clean and welcoming environment.

  • Participate in ongoing training and development to improve skills and knowledge.

What We Offer

  • A dynamic and supportive work environment.

  • Competitive hourly pay rate of $14.42 - $18.00.

  • Flexible scheduling to accommodate your needs.

  • Opportunities for advancement and professional growth.

  • A comprehensive benefits package, including medical, dental, and vision coverage.

  • A 401(k) retirement plan and tuition benefits.

  • A recognition program to acknowledge and reward outstanding performance.

  • A slip-resistant shoes program to ensure your safety and comfort.

  • Community and charitable involvement opportunities.

  • A Journey Wellbeing Support Tool to promote your physical and mental well-being.

  • A PerkSpot Discount Program to save you money on everyday purchases.

Requirements

  • You must be at least 16 years of age (or higher, per applicable law).

  • You should have exceptional time management, attention to detail, and guest service skills.

What We're Looking For

We're looking for a team player who is passionate about delivering exceptional guest experiences. If you're a sports lover or not, all backgrounds are welcome here. We encourage you to apply and join our team