Customer Service Representative

3 days ago


Sheridan, Wyoming, United States Weatherby Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Weatherby Inc. As a key member of our Customer Service Department, you will be responsible for providing exceptional product and customer support, resolving issues to the customer's satisfaction, and working closely with our customers to understand their needs and preferences.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain a thorough understanding of our products and services
  • Stay up-to-date on industry trends and developments to provide expert advice to customers
Requirements
  • Associate degree (A.A.) from a two-year college or university, or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in computer software and systems, including NetSuite and Sage
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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