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Service Desk Reporting Specialist

2 months ago

San Antonio, Texas, United States Peraton Full time
Service Desk Reporting Analyst

Peraton is seeking a skilled professional to support our EITSI Service Desk and operations mission.

  • Develop and sustain reports to analyze Service Desk information and metrics.
  • Collaborate with Reporting Analysts to gather data and insights.
  • Analyze data to identify trends and areas for improvement.
  • Work closely with the Service Desk team to ensure seamless operations.

As a Service Desk Reporting Analyst, you will play a critical role in supporting our EITSI Service Desk and operations mission. You will be responsible for developing and sustaining reports to analyze Service Desk information and metrics, collaborating with Reporting Analysts to gather data and insights, analyzing data to identify trends and areas for improvement, and working closely with the Service Desk team to ensure seamless operations.

Peraton is a leading provider of mission-critical solutions and services to the federal government and commercial customers. We are committed to delivering innovative solutions that meet the evolving needs of our customers.