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Sales Associate
2 months ago
Job Title: Sales Associate
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Montblanc in Garden City, NY. As a Sales Associate, you will be responsible for achieving individual sales objectives, developing and servicing customers, and providing outstanding customer service.
Key Responsibilities:
- Achieve preset sales objectives and develop a network of loyal customers
- Develop strong product knowledge of our various collections and provide expert advice to customers
- Provide exceptional customer service and maintain a high level of customer satisfaction
- Develop a working knowledge of simple pen repair and after-sales service techniques
- Maintain the aesthetic quality of the store and ensure a positive shopping experience for customers
Requirements:
- Previous experience in retail sales, preferably in jewelry or high-end luxury products
- Strong understanding of customer service needs and customer priorities
- Excellent interpersonal, communication, and computer skills
- Strong attention to detail and ability to handle multiple tasks simultaneously
- Able to work open availability, including nights, weekends, and holidays
Physical Requirements:
- Standing on the sales floor for 90% of the workday
- Reaching to access product stored within cabinets or on shelves
- Bending to access product stored within cabinets
- Occasional need to use a ladder to reach product
- Unpacking and/or lifting of large boxes that contain product
Working Environment: Our store is located in Garden City, NY, and we are part of the Richemont group, a leading luxury goods company.