Loan Processing Specialist

16 hours ago


Sacramento, California, United States Insight Global Full time
Job Summary

We are seeking a highly skilled and detail-oriented Direct Loan Processor Specialist I to join our team at Insight Global. As a key member of our consumer lending team, you will be responsible for providing exceptional service to our members and coworkers throughout the loan application and funding process.

Key Responsibilities
  • Manage a high volume of inbound and outbound calls from members and coworkers regarding consumer loans
  • Provide prompt, efficient, and accurate service to meet the needs of our members and coworkers
  • Support Member Service and Branch employees with complex loans, questions, or escalations
  • Ensure compliance with laws and regulations related to credit union compliance
Requirements
  • High school diploma or equivalent
  • 3 years of experience in a fast-paced call center environment or work environment with high call volume and loan processing volume
  • Contact Center and Consumer Loans experience (preferred)
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


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