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Automotive Finance and Insurance Manager

2 months ago


Garden City, Michigan, United States Lithia Motors Full time
About the Role

We are seeking a highly skilled and experienced Automotive Finance and Insurance Manager to join our team at Lithia Motors. As a key member of our finance department, you will be responsible for providing exceptional customer service while helping customers choose products that protect their vehicle purchase.

Key Responsibilities
  • Customer Service: Help customers choose protection packages for their vehicle by presenting all products and their benefits.
  • Finance and Insurance: Ensure financing for customers by building professional relationships with lenders and working with them to get the best financing available for our customers.
  • Transaction Processing: Submit deals to bank electronically using appropriate dealer system, enter transactions accurately into ADP and bank approval systems, and process all transaction paperwork.
  • Receivables and Collections: Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
  • Team Collaboration: Participate in store meetings, interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
  • Customer Engagement: Follow-up with customers as courtesy reminder for purchased products requiring customer action.
  • Professional Development: Obtain all appropriate licensing within 90 days from date of hire.
Requirements
  • Experience: 2+ years of dealership finance experience is required.
  • Qualifications: Prior automotive sales management experience is a plus, a team player focused on providing exemplary customer service, self-motivated with the ability to set and achieve targeted goals, excellent interpersonal communication with working knowledge of computers, and an acceptable driving record and a valid driver's license in your state of residence.
Benefits
  • Competitive Pay: We offer a competitive salary with performance-based bonuses.
  • Comprehensive Benefits: Medical, dental, and vision plans, paid holidays and PTO, short and long-term disability, paid life insurance, 401(k) retirement plan, employee stock purchase plan, Lithia Learning Center, vehicle purchase discounts, and wellness programs.