Customer Experience Specialist

6 days ago


Manchester, Connecticut, United States Foot Locker Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Foot Locker. As a key member of our sales floor team, you will be responsible for delivering an exceptional shopping experience to our customers, driving sales growth, and contributing to a positive store environment.

Main Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Work collaboratively with colleagues to achieve sales targets and operational expectations, promoting a positive and inclusive work environment.
  • Maintain a high level of product knowledge, staying up-to-date on new releases and trends, and sharing expertise with colleagues.
  • Contribute to visual merchandising efforts, ensuring a visually appealing store environment that showcases our products effectively.

Requirements and Qualifications

  • 0-3 years of retail experience, preferably in a similar role or industry.
  • Demonstrated ability to build strong relationships with customers and colleagues, providing exceptional service and support.
  • Motivated individual with a passion for delivering results and exceeding customer expectations.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

What We Offer

  • A competitive hourly rate of $16.69.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and supportive work environment with a team of like-minded professionals.


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