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Lead Inbound Product Strategist

2 months ago

Santa Clara, California, United States ServiceNow Full time
Position Overview

At ServiceNow, we believe in harnessing technology to create a seamless experience for everyone. Our dynamic team thrives on innovation and a shared vision of making a significant impact in our communities. We are dedicated to fostering an environment where your unique talents can flourish, and we support each other in achieving our collective aspirations.

With a diverse clientele that includes a majority of the Fortune 500, we take pride in being recognized as one of the top companies to work for globally.

We encourage all candidates, regardless of their backgrounds, to consider joining us. We value diverse experiences and believe that skills can be transferable, making for exceptional candidates.

Role Responsibilities

As a pivotal member of our team, you will:

  • Analyze complex challenges and translate them into clear, actionable requirements.
  • Drive product strategy aimed at achieving substantial revenue growth.
  • Articulate product priorities and foster alignment across teams.
  • Take ownership of projects, ensuring accountability and commitment to outcomes.
  • Collaborate with various teams to oversee project development and deliver high-quality products.
  • Create effective communication strategies tailored to different audiences.
  • Champion initiatives across diverse groups, influencing stakeholders both within and outside your team.
Qualifications

To excel in this position, you should possess:

  • A minimum of 12 years in software product management.
  • Hands-on experience with artificial intelligence, large language models, and data science.
  • Expertise in model training processes.
  • Strong prioritization abilities and a focus on impactful activities.
  • Experience in defining product requirements and developing a product roadmap.
  • Exceptional skills in visual communication.
  • A deep understanding of customer needs and a proven track record in building strong customer relationships.
  • Experience in leading solution development with a comprehensive approach.
  • The ability to mentor and guide less experienced team members.

At ServiceNow, we are committed to equal employment opportunities for all individuals. We welcome applications from all qualified candidates without regard to any protected status.

We embrace flexibility in our work environment, allowing our team members to thrive in a manner that suits their needs.