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Senior Principal Inbound Product Manager

1 month ago

Santa Clara, California, United States ServiceNow Full time
Transformative Product Leadership Opportunity

ServiceNow, a global market leader in AI-enhanced technology, seeks a seasoned Senior Principal Inbound Product Manager to spearhead product strategy and drive growth to $10B+ in revenue. As a key member of our team, you will lead product priorities, build consensus, and assume leadership responsibilities to deliver high-quality products that meet customer needs.

Key Responsibilities:
  • Develop and execute product strategies that drive business growth and customer satisfaction
  • Communicate product priorities and build consensus among stakeholders
  • Assume leadership responsibilities and drive accountability for product outcomes
  • Collaborate with cross-functional teams to guide projects through development and bring innovative products to market
  • Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
  • Develop clear and concise product requirements and provide solutions to complex problems
  • Lead the promotion of efforts across different teams and influence stakeholders inside and outside of your team
Requirements:
  • 12+ years of software product management experience
  • Strong prioritization skills and discipline to focus on high-impact activities
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Deep curiosity about customer needs and a track record of building customer relationships and delivering customer-centric solutions
  • Ability to serve as a team lead and coach employees at lower levels
What We Offer:

Competitive base pay, equity, variable/incentive compensation, and benefits. Sales positions offer a competitive On Target Earnings (OTE) incentive compensation structure. We also offer health plans, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.