Senior Principal Inbound Product Manager

4 weeks ago

Santa Clara, California, United States ServiceNow Full time

At ServiceNow, we're transforming the way organizations work. Our intelligent cloud-based platform connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.

We're seeking a Senior Principal Inbound Product Manager to lead our product strategy and drive growth to $10B+ in revenue. As a key member of our team, you'll be responsible for communicating product priorities, building consensus, and assuming leadership responsibilities as an accountable owner.

Key responsibilities include:

  • Leading product strategy to drive business growth and revenue
  • Communicating product priorities and building consensus among stakeholders
  • Assuming leadership responsibilities as an accountable owner
  • Working with multiple teams to guide projects through development and bring high-quality products to life
  • Integrating usability studies, research, and market analysis into product requirements to enhance user satisfaction
  • Communicating complex problems into easily understood requirements and providing solutions
  • Developing multi-mode communications that convey a clear understanding of the needs of different audiences
  • Leading the promotion of efforts across different groups of team members and influencing inside and outside of your team

To be successful in this role, you'll need:

  • 12+ years of software product management experience
  • Strong prioritization skills and the discipline to focus on high-impact activities
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
  • Experience driving solution development through big-picture solution development
  • Ability to serve as a team lead and coach employees at lower levels

We offer a competitive compensation package, including a base pay of $163,000 - $285,200, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact us for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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