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Assistant Store Leader Operations Manager

1 month ago

Burlington, Vermont, United States Altar'd State Full time
About Us

Altar'd State is a rapidly growing women's fashion brand with a strong presence in the market. Our brand is built on the principles of giving back and making a difference in the world.

Our Mission

We are committed to standing out for good, and our mission is to provide exceptional customer experiences while driving sales and growth. We achieve this through our unique approach to retail, which focuses on creating a welcoming and inclusive environment for our guests.

Job Overview

The Assistant Store Leader of Operations is a key member of our store leadership team, responsible for driving sales, achieving operational excellence, and developing top talent within the store. This role requires a strong leader who can foster a guest-focused team environment, provide exceptional customer service, and drive business results.

Key Responsibilities
  • Foster a guest-focused team environment through driving volume and anticipating guest needs
  • Achieve excellent guest service by role-modeling company service standards
  • Proactively provide timely feedback to associates, rewards and recognizes performance to drive retention
  • Holds self and associates accountable for achievement of financial results and performance standards
  • Manages conflict and coaches by applying company's recommended processes, standards and guidelines
  • Empowers and involves associates in decision-making processes
  • Receives feedback and fosters dialog around solutions
  • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
  • Fosters team commitment through support, relationship building, and recognizing individual contributions
  • Leads by managing through change and adversity
  • Makes recommendations on hiring, promotions, and terminations of team members based on performance
Requirements
  • 1 year Retail Management experience
  • Bachelor's Degree preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance
Why Work with Us?

We are proud to be an equal opportunity employer and value diversity. All employment decisions are decided on the basis of qualification, merit and business need. We are committed to creating a workplace that is inclusive and respectful of all employees. We are proud to have been recognized as one of Fortune's Best Companies to Work For and Best Workplaces in Retail.