Front End Team Leader

1 month ago

Burlington, Vermont, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and organized Front End Team Leader to join our team at Wegmans Food Markets. As a key member of our store operations team, you will be responsible for leading and developing a team of customer service-focused team members, ensuring they have the tools and resources to be successful in their roles.

Key Responsibilities
  • Independently manage store operations between daytime and nighttime hours, acting as a key leader and liaison among teams and various departments throughout the store.
  • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations run efficiently, monitoring the business and customer traffic throughout the store.
  • Manage the performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities.
  • Provide exceptional customer service to customers and employees alike, acting as a champion throughout the store for our values and standards.
  • Quickly react to situations that arise, partnering with store leadership to problem-solve operational challenges.
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture.
Requirements
  • 1 or more years of work experience, preferably in customer service, or a college degree.
  • Computer skills.
  • Proven ability to multi-task and handle interruptions in a fast-paced environment.
What We Offer

At Wegmans, we believe in putting our people first and offering competitive pay and a variety of benefits and perks. We offer premium pay for working Sundays or holidays, industry-leading health care coverage and wellness programs, paid time off (PTO) to help you balance work and life, and flexibility in scheduling to prioritize what is most important to you.

We are proud to offer a comprehensive benefits package, including health care benefits, retirement plan with both a profit-sharing and 401(k) match, a generous scholarship program, and exclusive discounts on electronics, entertainment, gym memberships, travel, and more.

We are a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community. We offer a family-like atmosphere of shared support, leaders who have your best interest at heart, and growth as part of everything we do.

By joining our team, you will be part of a company that is committed to making a positive impact in the lives of our employees and customers.

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