Clinical Support Associate

1 week ago


Lawrence, Kansas, United States Lawrence Memorial Hospital Full time

About the Role

We are seeking a highly motivated and organized Clinical Support Specialist to join our team at Lawrence Memorial Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities

  • Register patients into the clinic and schedule appointments
  • Collect and process co-pays and past due balances
  • Greets patients and visitors in a prompt, courteous, and helpful manner
  • Educates staff and physicians on scheduling and computer systems
  • Schedules patients for appointments over the phone, in person, and electronically
  • Manages multiple responsibilities, including patient inquiries, correspondence, data entry, and medical record compliance
  • Confirm eligibility from insurance companies via websites
  • Demonstrate proficient use of computer software, telephone system, and general office equipment
  • Supports organizational efforts towards regulatory mandates

Requirements

  • High School diploma or equivalent
  • One year of experience in a healthcare setting preferred
  • Some college with emphasis on business or healthcare
  • Familiarity with medical terminology

Our Values

  • Patient 1st: We consider the patient first in everything we do
  • Better Together: We are part of the LMH team that works together to achieve excellence
  • Speak Up: We embrace a transparent culture of open, respectful communication where ideas are valued and solutions are created
  • Innovate: We actively explore new ideas and approach change with agility and an open mind
  • Own It/Solve It: We hold ourselves accountable for our actions and we collaborate for solutions
  • In Joy: We create a workplace that is both fun and meaningful

About LMH Health

We are an equal opportunity employer and value inclusion and diversity. We are committed to being a partner for lifelong health to the community since 1921.



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