Assistant Manager: A Key Role in Delivering Exceptional Customer Experience

6 days ago


Woodbridge, New Jersey, United States Tillys Clothing Company Full time
About the Role

As an Assistant Manager at Tillys Clothing Company, you will be an integral part of the Store Management Team, working closely with the Store Manager to ensure that every customer receives an outstanding shopping experience.

Key Responsibilities
  • Collaborate with the Store Management Team to drive sales growth and achieve business objectives.
  • Lead by example, demonstrating exceptional customer service and sales behaviors.
  • Develop and implement strategies to improve customer engagement and loyalty.
  • Recruit, train, and develop a high-performing team of sales associates.
  • Monitor and analyze sales data to inform business decisions and optimize store performance.
Requirements
  • Proven experience in a retail leadership role, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

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