Front Desk Coordinator with Medical Expertise

4 days ago


Saint Petersburg, United States Align Foot & Ankle Full time

About the Role

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  • As a Front Desk Coordinator with Medical Expertise, you will play a critical role in managing our front desk operations and ensuring seamless communication between patients, physicians, and staff.
  • You will be responsible for coordinating patient appointments, answering phone calls, and responding to emails in a timely and efficient manner.
  • In this role, you will also assist with administrative tasks such as data entry, record-keeping, and supply management.
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Key Responsibilities:

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  • Meet all standards for end-to-end business operations with focus on front desk operations.
  • Supervise patient flow from initiation of new patient to checkout, including time of service collections.
  • Ensure quality measures including compliance, safety, patient satisfaction and staff productivity.
  • Cleaning and preparing exam rooms before patient appointments.
  • Sending samples for laboratory analysis.
  • Plan, coordinate & confirm patient appointments.
  • Keep inventory records and restock as needed.
  • Oversee and manage all paperwork for patient care, medical compliance and all levels of reporting.
  • Supervise cleaning staff and coordinate maintenance activities.
  • Prepare and arrange information materials for patients.
  • Ensure adherence to healthcare laws, rules and regulations.
  • Initially take on back office clinical role such as rooming patients, X-ray, intact paperwork, checkout.
  • Update patient records.
  • Calculating billing amounts.
  • Surgical & procedure overview in the process of obtaining surgical content with patients.
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What We Offer:

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  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and development within the company.
  • A supportive and collaborative team environment.
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About Us:

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Align Foot & Ankle is a boutique podiatry practice with a focus on sports medicine, surgery, cosmetics, products, hands-on care, concierge medicine, and urgent care. We pride ourselves on delivering exceptional patient care and innovative treatment options.



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