Fitness Department Manager
1 week ago
Why Choose Anytime Fitness?
We're a high-energy team that strives to be the best professionals in the fitness industry. Our goal is to provide an incredible experience for our staff and members. We're a team that's quick to adapt, grow, and succeed with whatever challenges come our way.
Head Coach Role:
The primary role of the Head Coach is to provide a world-class experience to all customers in the facility. This is done through fitness consultations, evaluations, and regular check-ins with current customers. The Head Coach must have customer service in the front of their mind to build relationships with their customers.
Responsibilities:
* Sales and Portfolio Management: Maintain accurate financial profiles for personal training members and promote the department's financial growth. This position is directly responsible for the personal training sales and financial growth of the personal training department at their location.
* Facility Management: Maintain the integrity of the facility and equipment.
* Service Standards: Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.
* Customer Satisfaction: Make decisions regarding positive and negative feedback, cessation of personal training membership requests, and other inquiries.
* Community Involvement: Build and maintain business-to-business relationships, attend local community events.
* Brand Ambassador: Exemplify what it means to be an Anytime Fitness team member by working every day to better yourself and those around you.
Qualifications:
* Must be able to work from the facility.
* Must be able to work required hours as listed: Monday/Wednesday – 11a-7p, Tuesday/Thursday – 10a-7p, Friday – 7a-12p.
* Strong communication skills.
* Must be coachable.
* Strong problem-solving skills.
* Strong knowledge of health, fitness, and physiology.
* Understands the importance of team cohesion.
* Must be personable.
* High school diploma or general education degree (GED).
* Bachelor's Degree (BA) from four-year college or university in Exercise Science (preferred, but not necessary).
* One year of fitness training experience.
* Certificates, licenses, and registrations required: CPR/AED Certification, Current Personal Training Certification (or ability to be certified within 90 days).
* Computer skills required: Microsoft Office Suite, POS Systems (not required but a plus), Gym Management Software (not required but a plus).
What We Offer:
* Industry-best Health Insurance
* Dental and Vision Insurance
* Life Insurance, Long- and Short-term Disability Insurance
* Company Matched 401(k); Roth IRA available
* Performance Bonuses
* Employee Assistance Program (EAP)
* Employee Discount Purchase Program
* 10 Days Paid Time Off
* Holidays off
* Destination Vacation
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