E-Commerce Operations Specialist

2 weeks ago


Los Angeles, California, United States Vita Green Health Product Company Limited Full time

Join our dynamic team at Vita Green Health Product Company Limited, a prominent player in the health supplements industry based in Hong Kong. We are on the verge of launching an exciting new brand in the US market and are seeking a detail-oriented and proactive E-Commerce Operations Specialist to support our mission. In this vital position, you will manage all operational facets of our online retail platform to ensure seamless execution.

Key Responsibilities:

  • Order Processing: Oversee the complete order lifecycle, from processing to fulfillment and returns.
  • Stock Management: Track inventory levels and work collaboratively with teams to ensure optimal stock availability.
  • Logistics Coordination: Partner with shipping providers to ensure timely deliveries and address any logistical challenges.
  • Website Oversight: Work alongside IT and web development teams to ensure the e-commerce site is consistently updated and functional.
  • Client Support: Address customer inquiries promptly and effectively.

Qualifications:

  • Bachelor's degree in Business Administration, Operations Management, or a related discipline.
  • Demonstrated experience in e-commerce operations and customer service.
  • Strong grasp of e-commerce platforms and industry best practices.
  • Exceptional organizational and multitasking capabilities.
  • Strong verbal and written communication skills.
  • Familiarity with e-commerce management tools and systems.

What We Offer:

  • Contractual employment arrangement.
  • Opportunities for advancement within the health product sector.
  • Flexible working hours.
  • Daytime shifts with weekends off.
  • A stimulating and enjoyable work environment.
  • Paid holidays.


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