Community Resource Coordinator II

4 weeks ago


Springfield, Illinois, United States Centene Corporation Full time
Transforming Health in Our Communities

Centene is a leading healthcare company that is transforming the health of our communities, one person at a time. As a Community Resource Coordinator II, you will play a critical role in supporting our members' care management journey by connecting them to community resources and providing necessary care resources in a cost-effective manner.

Key Responsibilities:
  • Supports community connection activities, including connecting members to community resources and providing necessary care resources.
  • Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.
  • Coordinates community outreach resources available to members and promotes awareness of care/services.
  • Serves as a support for members on community and care resource inquiries and opportunities available to members.
  • Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements.
  • Provides assistance to the clinical team of nurses and social workers, including outreach, community education, informal guidance, and member support.
  • Conducts non-clinical general health assessments to refer members to appropriate care/services, resolve concerns on members' behalf, and gather information for medical providers and staff working within the organization.
Requirements:
  • Requires a High School diploma or GED.
  • Requires 1-2 years of related experience.

Centene offers a comprehensive benefits package, including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.



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