Restaurant Operations Director
3 days ago
We are seeking an experienced Restaurant Operations Director to lead the daily operations of our restaurants. As a key member of our management team, you will be responsible for ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, financial accountability, and quality control.
This is a full-time position that offers a competitive salary of $80,000 - $100,000 per year, depending on experience, as well as a comprehensive benefits package, including enrollment in our Company-contributed health coverage plan, PTO starting at 15 days, 401k with up to 4% match after ninety (90) days of employment, life insurance coverage fully paid by the Company, pre-tax commuter benefits, pet insurance, and team member discounts at all our brands.
Responsibilities:
- Oversee all aspects of the operation within the restaurant
- Provide consistent execution and exemplary service to our guests
- Create and update business strategies for the operation to drive sales
- Manage labor deployment within parameters of budget
- Direct Front of House team to ensure all opening, mid, and closing procedures are followed
- Maintain cleanliness and organization of the restaurant
- Recruit, interview, hire, and retain a successful team
- Train, coach, and mentor all team members
- Ensure completion of food safety checklists
- Maintain and manage food cost, troubleshooting any issues that may arise
- Manage P&L, forecasting, COGs, and inventory control
Qualifications:
- Minimum 2 years of General Manager experience in a restaurant with comparable steps of service and volume
- Toast POS, Clover, or similar POS experience
- Previous experience with P&L, forecasting, inventory, and COGs strongly preferred
- Strong critical thinking and problem solving abilities required
- Certifications: A NYC Food Handlers License is required to be considered for this position.
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