Luxury Building Operations Specialist

3 days ago


Jersey City, New Jersey, United States Realty Operations Group Full time
Job Description

We are seeking a talented Residential Facilities Director to lead the operations of our luxury high-rise residential rental properties in Jersey City. This role requires strong leadership, technical expertise, and excellent customer service skills.

Responsibilities:
  • Customer Service: Deliver best-in-class customer service through quick and effective response to residents' inquiries and repair requests.
  • Property Management: Manage and respond to work orders using HappyCo, ensuring timely and efficient resolutions to maintenance requests.
  • Team Leadership: Supervise and mentor building staff, including doormen, handymen, and porters, to ensure high performance and accountability.
Requirements:
  • Experience: 5-8 years of experience managing large, high-rise residential buildings or complexes.
  • Skills: Strong technical skills in building operations, including boilers, HVAC systems, plumbing, electrical systems, mechanical systems, and carpentry.
  • Educational Background: Preferred: Bachelor's degree in Engineering or a related field.


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