Housekeeping Inspector

5 days ago


White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time
Job Description

Position: Hotel Quality Assurance Specialist

Department: Hotel Operations


Primary Responsibilities:

  • Conduct regular inspections of hotel rooms and public areas to ensure high standards of cleanliness and quality.
  • Monitor and evaluate the performance of room attendants and housemen, providing feedback and coaching as needed.
  • Collaborate with the housekeeping team to identify areas for improvement and implement solutions.
  • Communicate effectively with hotel management and staff to ensure seamless operations.
  • Respond to guest requests and concerns in a timely and professional manner.
  • Track and analyze performance metrics to inform decision-making and drive continuous improvement.


Secondary Responsibilities:

  • Participate in special projects and initiatives to enhance hotel operations and guest experience.
  • Assist with training and development of housekeeping staff.


Working Conditions:

  • Work in a fast-paced hotel environment with frequent interactions with guests and staff.
  • Stand for long periods, walk frequently, and lift up to 41 pounds.
  • Work a variety of shifts, including weekends and holidays.


Requirements:

  • High school diploma or equivalent required.
  • Supervisory experience in a hotel or hospitality setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and proficiency in hotel software systems.


Physical Requirements:

  • Standing: Frequent
  • Sitting: Frequent
  • Walking: Frequent
  • Climbing: Frequent
  • Bending/Stooping: Frequent
  • Overhead Reaching: Frequent
  • Arm/Hand Movement: Frequent
  • Hand/Eye Coordination: Frequent


Location: The Greenbrier Hotel



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