Customer Service Representative

6 days ago


Rockland, Massachusetts, United States MountainOne Full time
Job Title: Customer Service Representative

MountainOne is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues that may arise.
  • Process transactions, including deposits, withdrawals, and loan payments.
  • Assist clients with banking products and services, including account openings and maintenance.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Stay up-to-date on banking products and services, including features and benefits.
Requirements:
  • Associate's degree or equivalent experience.
  • Minimum one year of banking experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of banking products and services, including features and benefits.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.
  • Professional development and training opportunities.


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