Customer Service Representative

2 weeks ago


Rockland, Massachusetts, United States South Shore Gymnastics Academy Full time
Job Opportunity at South Shore Gymnastics Academy

We are seeking a part-time customer service team member to join our team at South Shore Gymnastics Academy in Rockland, MA. As a customer-focused individual, you will be responsible for providing exceptional service to our clients, ensuring a positive experience in our fun and fast-paced environment.

Key Responsibilities:

  • Welcoming and engaging with customers, making them feel at home
  • Responding to customer inquiries in a friendly and professional manner
  • Assisting customers with class enrollment and registration
  • Maintaining a tidy work environment by cleaning as needed
  • Learning our online registration system and developing basic filing, Word, and Xcel skills

Requirements:

  • A friendly and approachable attitude, even in challenging situations
  • Proven ability to maintain scheduling commitments and meet responsibilities
  • Strong problem-solving skills to address customer concerns
  • Excellent written and verbal communication skills
  • Great phone etiquette and customer service skills

We look forward to hearing from you and exploring how you can contribute to our team's success.



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