Executive Steward

4 days ago

Orlando, Florida, United States Universal Terra Luna Resort Full time
Job Title: Executive Steward

At Universal Terra Luna Resort, we are seeking an experienced Executive Steward to oversee the cleanliness and organization of our kitchen, back-of-house areas, and all food and beverage outlets.

Key Responsibilities:
  • Maintain optimal staffing levels to ensure superior service and performance.
  • Interview, select, train, appraise, coach, and discipline personnel according to Universal Terra Luna Resort standards.
  • Ensure all food and beverage areas and equipment meet the highest sanitation and quality standards.
  • Develop and manage departmental budgets, forecasts, and schedules.
  • Control operational costs, including labor management and inventory control.
  • Communicate daily with the Chef, Area Sous Chef, Banquet Chef, and Managers to exchange information on current and upcoming activities.
  • Establish par levels and maintain control over china, glass, silver, cookware, and service equipment inventories to prevent shortages or excesses.
  • Approve department storeroom/purchase requisitions and ensure operational costs remain within budgetary guidelines.
  • Oversee the proper handling and disposal of waste, recycling, and compost materials.
  • Review and maintain daily payroll records, ensuring labor costs stay within budget limits.
  • Follow New Hire Training and ongoing Star Service Competency programs.
  • Evaluate employee performance, identify areas for improvement, and establish goals and training needs for advancement.
  • Conduct departmental meetings to keep staff updated on relevant hotel information and activities.
  • Evaluate changes in guest needs, guest mix, and industry trends to recommend operational changes that ensure guest satisfaction and maintain market dominance.

Requirements:

  • Minimum two years steward/kitchen management experience in large, multi-outlet, convention hotel.
  • Relevant coursework or certifications in food service management or hospitality are beneficial.
  • Thorough knowledge of food and beverage planning and production procedures.
  • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria.
  • Effective management, leadership, organizational, and communication skills.
  • Ability to work flexible schedule to include weekends and holidays.

Benefits:

  • Excellent benefits and perks, including one free meal per shift and free theme park access.
  • Dynamic culture that makes every day interesting, challenging, fulfilling, and fun.
  • Embracing diversity at our core and offering the opportunity for all team members to reach their potential.
  • Investing in training and development opportunities for all team members.
  • Promoting social responsibility by being a good neighbor in the community.
  • Caring for you, just as we care for others.

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