Service Appointment Coordinator
2 months ago
Are you a customer service enthusiast with excellent communication skills?
Do you have experience in managing multiple tasks and prioritizing responsibilities?
Are you a team player with a passion for delivering exceptional customer experiences?
As a Service Appointment Coordinator at Mercedes Benz of Hampton, you will be responsible for managing inbound and outbound calls with clients looking to schedule a service appointment.
Key Responsibilities:
- Manage phone calls and respond to customer inquiries in a timely and professional manner.
- Coordinate service appointments and ensure seamless communication with customers and service staff.
- Provide exceptional customer service and ensure customer satisfaction.
- Work closely with the service staff to ensure efficient and effective service delivery.
What We Offer:
- Competitive performance-based pay.
- Medical & Dental Insurance.
- Vision Discount Program.
- 401K Plan.
- Paid time off and vacation.
- Growth opportunities.
- Long term job security.
- Life insurance.
- Paid Family Leave.
- Paid Training to develop hard skills.
- Employee vehicle purchase plans.
- Family owned and operated.
- Employee Assistance Program / Access to mental health resources.
- Discounts on products and services.
- Free lunches on Saturdays.
Requirements:
- Valid Driver's License.
- Ability to pass Drug Screening and Background check.
Apply Now:
Please send your Resume to us.
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