Service Appointment Coordinator

2 months ago


Hampton, Virginia, United States Mercedes Benz of Hampton Full time
Service Appointment Coordinator Job Description

Are you a customer service enthusiast with excellent communication skills?
Do you have experience in managing multiple tasks and prioritizing responsibilities?
Are you a team player with a passion for delivering exceptional customer experiences?

As a Service Appointment Coordinator at Mercedes Benz of Hampton, you will be responsible for managing inbound and outbound calls with clients looking to schedule a service appointment.

Key Responsibilities:

  • Manage phone calls and respond to customer inquiries in a timely and professional manner.
  • Coordinate service appointments and ensure seamless communication with customers and service staff.
  • Provide exceptional customer service and ensure customer satisfaction.
  • Work closely with the service staff to ensure efficient and effective service delivery.

What We Offer:

  • Competitive performance-based pay.
  • Medical & Dental Insurance.
  • Vision Discount Program.
  • 401K Plan.
  • Paid time off and vacation.
  • Growth opportunities.
  • Long term job security.
  • Life insurance.
  • Paid Family Leave.
  • Paid Training to develop hard skills.
  • Employee vehicle purchase plans.
  • Family owned and operated.
  • Employee Assistance Program / Access to mental health resources.
  • Discounts on products and services.
  • Free lunches on Saturdays.

Requirements:

  • Valid Driver's License.
  • Ability to pass Drug Screening and Background check.

Apply Now:
Please send your Resume to us.



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