Patient Services Coordinator

4 days ago


Wayne, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Services Coordinator Job Summary

The Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets. This position is responsible for overseeing the daily schedule and operations of an assigned area/group, serving as the APM expert, and liaising between staff and Managers/Physicians to ensure daily performance expectations are communicated and met.

Key Responsibilities:
  • Ensure compliance with all applicable federal, state, and local regulatory standards.
  • Manage the day-to-day planning, operations, and problem-solving for assigned areas, ensuring daily schedule, staffing needs, and performance metrics are met.
  • Develop and maintain APM templates and master schedules.
  • Oversight of AHIQA, running regular financial reports, and working towards reconciliation.
  • Generate and run reports to monitor and coach real-time performance against pre-established expectations/metrics.
  • Act as the communication link between the group and management, disseminating information and forwarding it back up to management.
  • Effectively work with manager and providers to establish, implement, and maintain practice policies, procedures, and efficient systems that support daily operations.
  • Assist staff in resolving difficult patient situations or complaints.
  • Participate in the interviewing process and oversee the training of new hires.
  • Perform surgery scheduling, as needed/required by the practice.
  • May provide administrative support to physicians or manager(s).
Requirements:
  • H.S. Diploma/GED (Required)
  • 3+ years Medical office experience. Advanced degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience.
  • Must successfully complete/pass EMR training/tests upon hire

Penn Medicine is committed to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As a Patient Services Coordinator, you will be part of a team that is dedicated to making a difference in the lives of our patients and their families. If you are passionate about delivering exceptional patient care and have a strong commitment to teamwork, we encourage you to apply for this exciting opportunity.



  • Wayne, Pennsylvania, United States Penn Medicine Full time

    Patient Services Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Penn Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key Responsibilities:Manage the daily schedule and operations of...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job SummaryThe Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets. This position is responsible for overseeing the daily schedule and operations of an...


  • Wayne, Pennsylvania, United States Penn Medicine Full time

    Patient Services Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at Penn Medicine. As a key member of our clinical operations team, you will play a critical role in ensuring the smooth delivery of patient care services.Key Responsibilities:Manage the daily schedule and operations of...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job SummaryPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our clinical practices.Key...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job DescriptionPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.Key...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job SummaryThe Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets.Key Responsibilities:Assist the manager and/or physicians in maintaining a...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job DescriptionPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Coordinator, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.Key...


  • Wayne, Pennsylvania, United States RemX Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at RemX. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare facility by providing exceptional patient care and administrative support.Key Responsibilities:Scheduling and Coordination: Schedule patient...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Coordinator Job SummaryThe Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets. This position is responsible for overseeing the daily schedule and operations of an...


  • Wayne, Pennsylvania, United States Penn Medicine Full time

    Patient Services Coordinator Job SummaryThe Patient Services Coordinator plays a vital role in maintaining a patient/customer focus, supporting the delivery of high-quality care, and assisting in meeting or exceeding patient satisfaction and financial/operational targets.Key Responsibilities:Ensure self and assigned area(s) are compliant with all applicable...


  • Wayne, Pennsylvania, United States Centers for Advanced Urology Full time

    Healthcare Front Desk AssociateCenters for Advanced Urology is a premier urology facility committed to delivering exceptional care to our patients. We are in search of a warm, empathetic, and detail-oriented medical office receptionist to become a vital part of our team. The successful candidate should be a fast learner, demonstrate sound judgment, and...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key Responsibilities:Manage patient arrivals and departures, ensuring a smooth and efficient...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job SummaryPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in ensuring a positive patient experience, supporting clinical operations, and contributing to the success of our healthcare team.Key Responsibilities:Manage...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in supporting our mission by providing top-notch patient service and ensuring seamless operations.Key Responsibilities:Manage patient arrivals and departures,...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled and dedicated Patient Services Associate to join our team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Service: Provide exceptional patient service by...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPenn Medicine is committed to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Surgical Services Associate, you will play a vital role in supporting the clinical practice of a surgeon(s) in a busy academic department.Key ResponsibilitiesCoordinate patient-related activities for...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in supporting our clinical teams and ensuring a positive patient experience.Key Responsibilities:Patient Service: Provide exceptional patient care by...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is dedicated to delivering exceptional patient care, advancing medical research, and educating future healthcare professionals. As a Patient Services Associate, you will play a vital role in our mission by providing top-notch support to our patients and healthcare teams.Key ResponsibilitiesPatient Service: Provide exceptional...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Clinical Services AssociatePenn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in supporting our mission by providing top-notch patient care and administrative...


  • Wayne, Pennsylvania, United States Pennsylvania Medicine Full time

    Job SummaryPennsylvania Medicine is seeking a highly skilled Clinical Services Associate to join our team. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesPatient Care: Provide high-quality patient care, including vital sign collection,...