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Customer Service Representative

2 months ago

Hayward, California, United States Foodmaxx Supermarkets Full time
About Us

The Foodmaxx Supermarkets family of stores operates in neighborhoods throughout California and Western Nevada, providing customers with a wide range of products at great value. Our commitment to quality and customer satisfaction is reflected in our dedication to the communities we serve.

Job Summary

We are seeking a highly motivated and customer-focused Multi-Purpose Clerk to join our team at Foodmaxx Supermarkets. As a Multi-Purpose Clerk, you will be responsible for promoting sales within assigned departments, answering customer questions, and providing exceptional customer service. You will also be responsible for receiving, inspecting, and logging products for accuracy of shipment and quality, as well as stocking, rotating, and merchandising product to maintain freshness and department appeal.

Key Responsibilities
  • Operate the check-stand according to company policy and procedures
  • Order, receive, unload, stock, and rotate product onto shelves and cases in all areas of center store operations
  • Merchandise product and perform Point-Of-Sale (POS) and inventory activities
  • Receive, inspect, and log products for accuracy of shipment and quality
  • Trim, wash, and wrap produce according to company policy
  • Stock, rotate, and merchandise product to maintain freshness and department appeal
  • Provide customer service at the seafood counter
  • Take special orders for items such as custom cuts of meat or holiday items
  • Maintain cleanliness and sanitation throughout the store
  • Sweep and mop sales floor, front end, back rooms, and refrigerated areas
Requirements
  • Must be at least 18 years of age
  • Excellent customer service and communication (verbal and written) skills
  • Ability to work with a sense of urgency and self-motivation
  • Capability to be proactive, initiative, enthusiastic, and flexible on the job
  • High School Diploma (or G.E.D.) or additional job experience
  • Six months of related experience
Competencies
  • Customer Connection
  • Quality/Quantity of Work
  • Personal/Interpersonal Skills

We offer a competitive benefits package, including health, dental, vision, life, and 401(k) plans, as well as opportunities for lifelong learning and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.