Oracle Support Analyst
1 week ago
Role Overview
Oracle is seeking an experienced Oracle Support Analyst (F&B) to join our team. In this role, you will deliver post-sales support and solutions to our customer base, serving as an advocate for their needs.
Main Responsibilities
- Deliver high-quality technical support to customers, addressing their technical needs and preferences.
- Collaborate with internal teams to develop and implement support strategies that meet customer expectations.
- Stay up-to-date with new releases and technologies, ensuring continued expertise in Oracle's product offerings and services.
- Participate in training and knowledge-sharing initiatives to enhance support capabilities and share best practices.
Skill Requirements
- Minimum 2-3 years' experience in technical support or a related field, with a focus on F&B management software.
- Strong understanding of database concepts, including SQL queries and update statements, as well as familiarity with networks, PCs, and virtual machines.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced, dynamic environment.
About Our Company
As a world leader in cloud solutions, Oracle values diversity and inclusion, operating with integrity and inspiring innovation through diverse perspectives.
Salary Details
The estimated salary for this position is $44,000-$89,300 per annum, depending on location and qualifications. Benefits include medical, dental, and vision insurance, short-term disability, and life insurance, as well as flexible vacation and paid time off.
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