Oracle Support Analyst

1 week ago


Washington, United States Oracle Full time

Role Overview

Oracle is seeking an experienced Oracle Support Analyst (F&B) to join our team. In this role, you will deliver post-sales support and solutions to our customer base, serving as an advocate for their needs.

Main Responsibilities

  • Deliver high-quality technical support to customers, addressing their technical needs and preferences.
  • Collaborate with internal teams to develop and implement support strategies that meet customer expectations.
  • Stay up-to-date with new releases and technologies, ensuring continued expertise in Oracle's product offerings and services.
  • Participate in training and knowledge-sharing initiatives to enhance support capabilities and share best practices.

Skill Requirements

  • Minimum 2-3 years' experience in technical support or a related field, with a focus on F&B management software.
  • Strong understanding of database concepts, including SQL queries and update statements, as well as familiarity with networks, PCs, and virtual machines.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced, dynamic environment.

About Our Company

As a world leader in cloud solutions, Oracle values diversity and inclusion, operating with integrity and inspiring innovation through diverse perspectives.

Salary Details

The estimated salary for this position is $44,000-$89,300 per annum, depending on location and qualifications. Benefits include medical, dental, and vision insurance, short-term disability, and life insurance, as well as flexible vacation and paid time off.

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