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GTM Strategy

2 months ago

Atlanta, Georgia, United States ServiceNow Full time
Job Description

Company Overview:
At ServiceNow, we harness technology to create a world that works for everyone, and our dedicated team makes it all possible. We operate with urgency because the world demands it, and we innovate uniquely for our clients and communities. By becoming part of ServiceNow, you will join a dynamic group of innovators who possess a relentless curiosity and a passion for creativity. We believe that your best contributions arise when you lead a fulfilling life and showcase your distinct talents, which is why we strive to facilitate that environment. Together, we aspire to achieve big dreams, supporting one another in realizing both individual and collective aspirations. The future is ours to shape, and it begins with you.

With over 7,700 clients, we proudly serve approximately 85% of the Fortune 500 and are honored to be recognized as one of FORTUNE's 100 Best Companies to Work For and among the World's Most Admired Companies.

Explore more about our culture on the Life at Now blog and hear firsthand from our employees about their experiences at ServiceNow.

Role Overview:
The GTM Strategy & Planning Senior Analyst will play a pivotal role in defining and executing strategic analyses that influence decisions for business growth initiatives. As a key member of the GTM Planning organization, you will report directly to the Director of GTM Planning & Customer Segmentation. In this global capacity, you will collaborate with Sales leaders, strategy teams, and operational colleagues to uncover opportunities, evaluate GTM strategies, and propose actionable plans to enhance growth. This results-driven position will provide strategic, analytical, and project leadership across various GTM domains while advancing our data-informed strategic planning process. This is an individual contributor role that requires the ability to build virtual teams across the organization to achieve results.

Key Responsibilities:

  • Lead the Strategy, Planning, and Execution initiatives for specific market penetration and performance projects.
  • Work alongside strategy and analytics teams to conduct targeted analyses that support informed decision-making, insights into business drivers, performance metrics, and identification of opportunities and risks.
  • Collaborate with analytics and technology teams to convert these analyses into comprehensive reporting packages, driving ongoing business performance evaluations.
  • Create executive-level presentations to communicate key findings and recommended actions derived from strategic analyses.
  • Identify and assess opportunities for increasing market penetration across various segments, industries, and product lines.
  • Formulate and implement strategic plans for growth initiatives, balancing thorough analysis with strategic insight to guide decision-making and execution.
  • Establish and maintain trust-based relationships with stakeholders, fostering open communication and navigating complexities to drive GTM evolution.
  • Facilitate organizational change through a hands-on collaborative approach to strategy development, project management, and execution.
  • Manage multiple projects concurrently, ensuring clarity, precision, and strategic focus in a dynamic environment.
  • Perform other ad hoc responsibilities as necessary to support organizational needs.

Qualifications:
To excel in this role, you should possess:

  • U.S. Citizenship or Green Card holder required.
  • 5+ years of relevant experience in GTM Strategy & Planning, with a proven track record of ownership over strategic initiatives and outcomes. Experience with Customer Segmentation initiatives is advantageous.
  • Strong financial and analytical capabilities, including the ability to identify and define problems, gather and analyze data, and develop substantiated conclusions.
  • Exceptional storytelling skills, capable of consolidating extensive data sets and extracting key insights and relevant actions.
  • Experience within XaaS/SaaS companies and subscription models (Land, Adopt, Expand, Renew), including familiarity with success metrics.
  • Excellent communication skills, with the ability to collaborate effectively across functions.
  • A proven team player with the ability to work efficiently across multiple initiatives with varying deadlines and evolving priorities.
  • Self-motivated, highly analytical, and intellectually curious, with a passion for tackling challenging assignments.
  • Preferred candidates will have a blend of consulting, transformation, and operational experience, along with prior experience supporting sales teams.

Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

At ServiceNow, we prioritize flexibility and trust in our distributed work environment. For positions requiring access to technical data subject to export control regulations, ServiceNow may need to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any necessary export license or other approvals from the U.S. Government.