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Shift Manager

2 months ago


Bossier City, Louisiana, United States Holiday Lanes Full time

About Us:

Holiday Lanes is a leading entertainment and leisure company dedicated to providing exceptional experiences for our customers. We strive to be the primary choice for communities, offering superior bowling, refreshments, and fun.

Our Mission:

We are committed to delivering quality, value, and service to every guest, every day. Our goal is to create lasting memories and make every visit a memorable one.

Job Summary:

We are seeking a skilled and enthusiastic Shift Manager to join our team. As a Shift Manager, you will be responsible for ensuring the smooth operation of our bowling center during your shift. This includes supervising staff, managing customer interactions, and maintaining a clean and safe environment.

Key Responsibilities:

  • Supervise and train staff to ensure excellent customer service and a positive experience for all guests.
  • Manage customer interactions, resolving issues and addressing concerns in a professional and courteous manner.
  • Maintain a clean and safe environment, adhering to health and safety standards.
  • Monitor and control inventory, supplies, and equipment to ensure efficient operations.
  • Collaborate with other team members to achieve business objectives and improve overall performance.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service, management, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to work a variety of shifts, including evenings and weekends.

What We Offer:

Holiday Lanes offers a competitive salary, opportunities for professional growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.