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Shift Manager
2 months ago
About Us:
Holiday Lanes is a leading entertainment and leisure company dedicated to providing exceptional experiences for our customers. We strive to be the primary choice for communities, offering superior bowling, refreshments, and fun.
Our Mission:
We are committed to delivering quality, value, and service to every guest, every day. Our goal is to create lasting memories and make every visit a memorable one.
Job Summary:
We are seeking a skilled and enthusiastic Shift Manager to join our team. As a Shift Manager, you will be responsible for ensuring the smooth operation of our bowling center during your shift. This includes supervising staff, managing customer interactions, and maintaining a clean and safe environment.
Key Responsibilities:
- Supervise and train staff to ensure excellent customer service and a positive experience for all guests.
- Manage customer interactions, resolving issues and addressing concerns in a professional and courteous manner.
- Maintain a clean and safe environment, adhering to health and safety standards.
- Monitor and control inventory, supplies, and equipment to ensure efficient operations.
- Collaborate with other team members to achieve business objectives and improve overall performance.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer service, management, or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Availability to work a variety of shifts, including evenings and weekends.
What We Offer:
Holiday Lanes offers a competitive salary, opportunities for professional growth and development, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity.