Restaurant Operations Manager

4 weeks ago


Bossier City, Louisiana, United States Saltgrass Steak House Full time
Overview:

As a key member of the Saltgrass Steak House team, the Assistant General Manager will play a vital role in ensuring the success of our restaurant. This individual will be responsible for adhering to company standards and service levels to increase sales and minimize costs. They will also assist the General Manager in completing financial and personnel-related administrative duties accurately and on time.

Responsibilities:
Maintain a professional restaurant image, including cleanliness, uniforms, and appearance standards.
Ensure positive guest service in all areas, investigating and responding to complaints to turn dissatisfied guests into return guests.
Manage shifts, making daily decisions, scheduling, and planning while ensuring consistent high-quality food preparation and service.
Provide direction to employees regarding operations and procedural issues, developing employees through ongoing feedback, performance expectations, and performance reviews.

Qualifications:
At least 2+ years of senior-level management experience in a full-service, high-volume dining establishment.
Extensive front-of-house knowledge and advanced knowledge of financial aspects.
Strong interpersonal and conflict resolution skills.
Stable and progressive work history, with a strong work ethic.

EOE

Pay Range:
USD $65,000.00 - USD $75,000.00 /Yr.

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